Returns & Refund Policy

Each artwork is carefully prepared and professionally packaged to ensure safe delivery.

Processing & Dispatch

Orders are prepared and dispatched within a reasonable time frame after payment is received. Preparation time may vary depending on the size and format of the artwork.

Tracking details will be provided once your order has been shipped.

Shipping Services

All artworks are shipped with:

Tracking

Transit insurance

Signature on delivery

Shipping is charged at a flat rate based on the size and format of the artwork.

Domestic & International Shipping

Shipping is available within Australia and internationally.

Delivery time frames are estimates and may vary depending on destination and carrier conditions.

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Packaging

Artworks are securely packaged using protective materials appropriate to the size and format of the work,

including rigid mailers, reinforced cartons, corner protection, or heavy-duty tubes where required.

If There Is an Issue

In the unlikely event that your artwork arrives damaged or does not arrive as expected, please contact us within 24 hours of delivery.

Please retain all packaging and provide photographs of the artwork and packaging to assist with the insurance process.

Delivery Delays

Harry Lea’s Art is not responsible for delays caused by postal services, customs processing, weather events, or other circumstances outside our control.